Customereye

Fanhome

Hobbies & Arts • United Kingdomfanhome.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 21 days (about 288 per month). Busiest month: 56% of reviews — one month dominates this sample. Languages: en 86%, unknown 11%, de 2%.

Overall Score

67/100
Short observation window (21 days)
+5.1 vs. last month4.10 ★ average rating · 199 reviews
67/100 from 199 reviews over 2 months, limited confidence. trend not shown: window under six months. one month holds 56% of the reviews.

Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026

Score

67.2

Industry average 65.3

1.9 above average

Rating

4.10

Industry average 4.42

0.32 below average

Reply rate

—

Industry average 31.5%

not measured

Competitive Performance Rank

Among ranked Hobbies & Arts companies

#1244of 2616 ranked in Hobbies & Arts
Top 48% · Upper Halfup 255 from last month
#1 (best)#2616 (worst)
#1242Peer
#1243Peer
#1244This company
#1245Peer
#1246Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering September 2026 — 112 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Onboarding
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Product Quality
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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