Customereye

Creative Market

General Retail & Marketplaces • United Statescreativemarket.com

Review data last updated .

Based on public reviews and response behavior.

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999 reviews over 330 days (about 92 per month). Busiest month: 10% of reviews. Languages: en 87%, unknown 8%, fr 2%.

Overall Score

83/100
+8.7 vs. last month4.27 ★ average rating · 999 reviews
83/100 from 999 reviews over 12 months, high confidence.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

82.8

Industry average 64.6

18.2 above average

Rating

4.27

Industry average 4.29

0.02 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#254of 2402 ranked in General Retail & Marketplaces
Top 11% · Top Tierup 76 from last month
#1 (best)#2402 (worst)
#252Peer
#253Peer
#254This company
#255Peer
#256Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering July 2026 — 38 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Loyalty
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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