Based on public reviews and response behavior.
481 reviews over 159 days (about 92 per month). Busiest month: 34% of reviews. Languages: en 97%, unknown 3%, hr 0%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.8%, over 825 ranked companies · benchmark 2 Nov 2026
Score
61.6
Industry average 60.0
1.6 above average
Rating
3.37
Industry average 4.24
0.87 below average
Reply rate
—
Industry average 26.8%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
69% of reviews positive, 30% negative
Covering August 2026 — 165 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 26% negative and 1% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 481 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 825 ranked companies in Gaming & Esports (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Pricing" is the strongest recurring theme in the reviews: 106 mentions with a sentiment score of 74.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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