Customereye

Counselling Directory

Healthcare & Medicalcounselling-directory.org.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 833 days (about 3.6 per month). Busiest month: 12% of reviews. Languages: en 100%.

Overall Score

57/100
−40.0 vs. last month4.41 ★ average rating · 100 reviews
57/100 from 100 reviews over 13 months, moderate confidence.

Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026

Score

57.3

Industry average 66.5

9.2 below average

Rating

4.41

Industry average 4.37

0.04 above average

Reply rate

—

Industry average 44.7%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#2228of 2990 ranked in Healthcare & Medical
Top 75% · Mid Packdown 414 from last month
#1 (best)#2990 (worst)
#2226Peer
#2227Peer
#2228This company
#2229Peer
#2230Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering May 2025 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Onboarding
Hidden
Communication
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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