Based on public reviews and response behavior.
100 reviews over 563 days (about 5.4 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
72.5
Industry average 65.3
7.2 above average
Rating
4.32
Industry average 4.41
0.09 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.982). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 96% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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