Based on public reviews and response behavior.
100 reviews over 1,046 days (about 2.9 per month). Busiest month: 52% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
87.0
Industry average 64.6
22.4 above average
Rating
4.25
Industry average 4.29
0.04 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 16% negative
Covering June 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 87.0 places the company in the top quarter of about 2,400 ranked General Retail & Marketplaces companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 93% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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