cord

Jobs & Recruitment • United Kingdomcord.co

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

36/100

−10.0 vs. last month3.32 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#75of 78

Top 96% · Bottom Tier

#1 (best)#78 (worst)

#73Peer

#74Peer

#75This company

#76Peer

#77Peer

Overall Customer Sentiment

Below Average

47% of reviews positive, 50% negative

47%

positive

Positive47%
Neutral3%
Negative50%

Sentiment Balance

Covering August 2026 — 643 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 28% of reviews in this period, with 68% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,099 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

18.7%

Product Quality

17.9%

Loyalty

16.4%

Customer Support

14.0%

Onboarding

10.2%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 18.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH77/100

77/100

signal score

•Built from a negative-review share of 49.6% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

42.4%

4★

11.9%

3★

9.5%

2★

8.1%

1★

28.1%

Based on 2,100 analyzed reviews. Sentiment is slipping: 47.6% of reviews in the last three months were positive, compared with 61.5% in the three months before that.

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