Customereye

Cool Shutters

Home & Living • United Kingdomcoolshutters.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,573 days (about 1.9 per month). Busiest month: 15% of reviews. Languages: en 100%.

Overall Score

49/100
−18.3 vs. last month3.15 ★ average rating · 100 reviews
49/100 from 100 reviews over 13 months, moderate confidence.

Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 2 Nov 2026

Score

49.1

Industry average 66.6

17.5 below average

Rating

3.15

Industry average 4.37

1.22 below average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5394of 6048 ranked in Home & Living
Top 89% · Bottom Tierdown 100 from last month
#1 (best)#6048 (worst)
#5392Peer
#5393Peer
#5394This company
#5395Peer
#5396Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 37% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative37%

Sentiment Balance

Covering January 2024 — 10 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 10% of reviews in this period, with 80% negative and 10% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
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Customer Support
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Delivery Shipping
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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