Customereye

Connevans Limited

Healthcare & Medical • United Kingdomconnevans.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

69/100
−4.1 vs. last month4.91 ★ average rating · 601 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#70of 615
Top 11% · Top Tier
#1 (best)#615 (worst)
#68Peer
#69Peer
#70This company
#71Peer
#72Peer

Overall Customer Sentiment

Category Leader

84% of reviews positive, 15% negative

84%
positive
  • Positive84%
  • Neutral1%
  • Negative15%

Sentiment Balance

Covering November 2024 — 49 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
20.8%
Response Speed
14.6%
Customer Support
14.4%
Product Quality
11.2%
Loyalty
9.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100
17/100
signal score
  • Built from a negative-review share of 15.1% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
94.7%
4
3.2%
3
1.0%
2
0.3%
1
0.8%

Based on 601 analyzed reviews. Sentiment is holding steady: 98.7% of reviews in the last three months were positive, compared with 99.3% in the three months before that.

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