Customereye

Confection Couture Stencils

Hobbies & Arts • United Statesconfectioncouturestencils.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
+9.7 vs. last month4.79 ★ average rating · 556 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#48of 467
Top 10% · Top Tier
#1 (best)#467 (worst)
#46Peer
#47Peer
#48This company
#49Peer
#50Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering June 2022 — 11 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 556 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
26.1%
Delivery Shipping
25.2%
Response Speed
19.6%
Loyalty
9.7%
Customer Support
8.6%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.5%
4
4.5%
3
1.4%
2
0.9%
1
2.7%

Based on 556 analyzed reviews. Sentiment is holding steady: 92.9% of reviews in the last three months were positive, compared with 96.2% in the three months before that.

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