Based on public reviews and response behavior.
100 reviews over 516 days (about 5.9 per month). Busiest month: 35% of reviews. Languages: en 100%.
Sporting Goods & Equipment average: score 61.5, rating 4.19 stars, reply rate 26.2%, over 201 ranked companies · benchmark 20 Oct 2026
Score
52.8
Industry average 61.5
8.7 below average
Rating
4.39
Industry average 4.19
0.20 above average
Reply rate
—
Industry average 26.2%
not measured
Among ranked Sporting Goods & Equipment companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 201 ranked companies in Sporting Goods & Equipment (benchmark 20 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.183 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.124). Review the worst months in the trend data to identify specific operational or product issues.
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