CompleteCase Online Divorce

Legal & Compliance • Seattlecompletecase.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

43/100

−66.7 vs. last month3.99 ★ average rating · 499 reviews

Competitive Performance Rank

Among fully-analyzed Legal & Compliance companies

#95of 101

Top 94% · Bottom Tier

#1 (best)#101 (worst)

#93Peer

#94Peer

#95This company

#96Peer

#97Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 37% negative

62%

positive

Positive62%
Neutral2%
Negative37%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 464 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

23.5%

Customer Support

19.0%

Pricing

11.4%

Loyalty

11.2%

Response Speed

9.9%

Most feedback concerns Onboarding.

The most common complaint theme is Pricing, making up 11.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH76/100

76/100

signal score

•Built from a negative-review share of 49.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

59.7%

4★

15.0%

3★

6.0%

2★

3.0%

1★

16.2%

Based on 499 analyzed reviews. Sentiment is slipping: 76.9% of reviews in the last three months were positive, compared with 82.4% in the three months before that.

Unlock full insights