Customereye

Compare Power (Best Energy Plans)

Energy & Utilities • United Statescomparepower.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 359 days (about 17 per month). Busiest month: 48% of reviews. Languages: en 69%, unknown 30%, es 2%.

Overall Score

54/100
4.69 ★ average rating · 200 reviews
54/100 from 200 reviews over 5 months, moderate confidence.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

53.8

Industry average 66.1

12.3 below average

Rating

4.69

Industry average 4.23

0.46 above average

Reply rate

—

Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#396of 504 ranked in Energy & Utilities
Top 79% · Bottom Tier
#1 (best)#504 (worst)
#394Peer
#395Peer
#396This company
#397Peer
#398Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 17% negative

83%
positive
  • Positive83%
  • Neutral0%
  • Negative17%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Response Speed
Hidden
Customer Support
Hidden
Communication
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Energy & Utilities