Customereye

Closer Pets

Pet Products & Supplies • United Statescloserpets.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

249 reviews over 1,884 days (about 4 per month). Busiest month: 4% of reviews. Languages: en 93%, unknown 5%, fr 1%.

Overall Score

78/100
4.53 ★ average rating · 249 reviews
78/100 from 249 reviews over 45 months, moderate confidence.

Pet Products & Supplies average: score 64.8, rating 4.38 stars, reply rate 37.2%, over 846 ranked companies · benchmark 1 Nov 2026

Score

78.1

Industry average 64.8

13.3 above average

Rating

4.53

Industry average 4.38

0.15 above average

Reply rate

—

Industry average 37.2%

not measured

Competitive Performance Rank

Among ranked Pet Products & Supplies companies

#134of 846 ranked in Pet Products & Supplies
Top 16% · Top Tier
#1 (best)#846 (worst)
#132Peer
#133Peer
#134This company
#135Peer
#136Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

67% of reviews positive, 33% negative

67%
positive
  • Positive67%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Pet Products & Supplies