Healthcare & Medical • United Kingdomclmedaid.co.uk
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 42 days (about 145 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 100%.
Healthcare & Medical average: score 65.8, rating 4.32 stars, reply rate 44.2%, over 3,061 ranked companies · benchmark 22 Oct 2026
Score
76.7
Industry average 65.8
10.9 above average
Rating
4.92
Industry average 4.32
0.60 above average
Reply rate
—
Industry average 44.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering September 2026 — 72 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,061 ranked companies in Healthcare & Medical (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 97% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 135 mentions with a sentiment score of 90.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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