Customereye

Cliradex

Beauty & Wellness • United Statescliradex.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
−7.6 vs. last month4.23 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#302of 351
Top 86% · Bottom Tier
#1 (best)#351 (worst)
#300Peer
#301Peer
#302This company
#303Peer
#304Peer

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering December 2023 — 53 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 36% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 998 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2023.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
18.8%
Product Quality
15.5%
Customer Support
13.0%
Loyalty
11.6%
Pricing
10.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 4.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 33.9% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
66.8%
4
12.7%
3
7.1%
2
3.8%
1
9.6%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 92.3% of reviews in the last three months were positive, compared with 88.7% in the three months before that.

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