Cliphair

Beauty & Wellness • United Kingdomcliphair.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+9.2 vs. last month4.11 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#229of 351

Top 65% · Mid Pack

#1 (best)#351 (worst)

#227Peer

#228Peer

#229This company

#230Peer

#231Peer

Overall Customer Sentiment

Mid Pack

81% of reviews positive, 18% negative

81%

positive

Positive81%
Neutral0%
Negative18%

Sentiment Balance

Covering November 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

22.3%

Loyalty

17.0%

Delivery Shipping

14.5%

Customer Support

12.4%

Response Speed

9.1%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 4.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM34/100

34/100

signal score

•Built from a negative-review share of 17.7% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

74.7%

4★

2.5%

3★

0.7%

2★

3.8%

1★

18.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 71.2% of reviews in the last three months were positive, compared with 75.6% in the three months before that.

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