Based on public reviews and response behavior.
198 reviews over 251 days (about 24 per month). Busiest month: 23% of reviews. Languages: en 95%, unknown 3%, fr 1%.
Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026
Score
68.9
Industry average 66.5
2.4 above average
Rating
4.85
Industry average 4.37
0.48 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering March 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 198 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,990 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.350). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 107 mentions with a sentiment score of 88.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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