Automotive & Mobility • United Kingdomcitycabs.co.uk
Review data last updated .
Based on public reviews and response behavior.
1,843 days of reviews, with a sparse monthly review flow. Busiest month: 6% of reviews. Languages: en 100%.
Automotive & Mobility average: score 62.3, rating 4.13 stars, reply rate 38.6%, over 2,619 ranked companies · benchmark 4 Nov 2026
Score
39.7
Industry average 62.3
22.6 below average
Rating
1.94
Industry average 4.13
2.19 below average
Reply rate
—
Industry average 38.6%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
29% of reviews positive, 69% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 83% negative and 17% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,619 ranked companies in Automotive & Mobility (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.287 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 39.7 sits in the bottom quarter of about 2,600 ranked Automotive & Mobility companies (25th percentile: 53, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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