Customereye

Chrysalis Finance

Lending & Consumer Financechrysalisfinance.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 46 days (about 132 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

68/100
Short observation window (46 days)
+5.9 vs. last month4.87 ★ average rating · 200 reviews
68/100 from 200 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 70% of the reviews.

Lending & Consumer Finance average: score 61.0, rating 4.32 stars, reply rate 43.0%, over 639 ranked companies · benchmark 16 Sept 2026

Score68.2vs 61.07.2Rating4.87vs 4.320.55Reply ratevs 43.0%

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#203of 639 ranked in Lending & Consumer Finance
Top 32% · Upper Half
#1 (best)#639 (worst)
#201Peer
#202Peer
#203This company
#204Peer
#205Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 23% negative

77%
positive
  • Positive77%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 40 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 18% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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