Lending & Consumer Finance • United Kingdomprodigyfinance.com
Review data last updated .
Based on public reviews and response behavior.
Among fully-analyzed Lending & Consumer Finance companies
74% of reviews positive, 24% negative
Covering November 2024 — 57 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 19% negative and 4% neutral.
Showing 617 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.
Sentiment has been improving over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
The most common complaint theme is Problem Resolution, making up 4.3% of all theme mentions.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 647 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 99.3% in the three months before that.
