Based on public reviews and response behavior.
74 reviews over 2,144 days (about 1.1 per month). Busiest month: 19% of reviews. Languages: en 100%.
Gifts & Party Supplies average: score 67.4, rating 4.43 stars, reply rate 36.6%, over 595 ranked companies · benchmark 23 Oct 2026
Score
75.6
Industry average 67.4
8.2 above average
Rating
4.85
Industry average 4.43
0.42 above average
Reply rate
—
Industry average 36.6%
not measured
Among ranked Gifts & Party Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
95% of reviews positive, 5% negative
Covering January 2025 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 74 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 595 ranked companies in Gifts & Party Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 1% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 47 mentions with a sentiment score of 94.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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