Customereye

Chris Knott Insurance

Finance & Insurancechrisknott.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 262 days (about 23 per month). Busiest month: 16% of reviews. Languages: en 100%.

Overall Score

90/100
−2.0 vs. last month4.87 ★ average rating · 200 reviews
90/100 from 200 reviews over 9 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026

Score

89.8

Industry average 62.9

26.9 above average

Rating

4.87

Industry average 4.27

0.60 above average

Reply rate

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Industry average 49.2%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#69of 1998 ranked in Finance & Insurance
Top 3% · Top Tier
#1 (best)#1998 (worst)
#67Peer
#68Peer
#69This company
#70Peer
#71Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

89% of reviews positive, 10% negative

89%
positive
  • Positive89%
  • Neutral2%
  • Negative10%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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Delivery Shipping
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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