Customereye

Chippo

Sports & Fitness • United Stateschippogolf.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

72/100
+11.9 vs. last month4.72 ★ average rating · 602 reviews

Competitive Performance Rank

Among fully-analyzed Sports & Fitness companies

#6of 174
Top 3% · Top Tier
#1 (best)#174 (worst)
#4Peer
#5Peer
#6This company
#7Peer
#8Peer

Overall Customer Sentiment

Category Leader

90% of reviews positive, 9% negative

90%
positive
  • Positive90%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering December 2022 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 586 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
27.2%
Delivery Shipping
17.8%
Response Speed
13.8%
Loyalty
12.9%
Customer Support
10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100
24/100
signal score
  • Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.2%
4
6.6%
3
3.2%
2
1.3%
1
2.7%

Based on 602 analyzed reviews. Sentiment is slipping: 40.0% of reviews in the last three months were positive, compared with 86.7% in the three months before that.

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