Customereye

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Legal & Compliance • United Kingdomchangemyname.org

Review data last updated .

Based on public reviews and response behavior.

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132 reviews over 346 days (about 12 per month). Busiest month: 27% of reviews. Languages: en 85%, unknown 14%, fr 1%.

Overall Score

71/100
+3.6 vs. last month4.67 ★ average rating · 132 reviews
71/100 from 132 reviews over 13 months, moderate confidence.

Legal & Compliance average: score 70.0, rating 4.51 stars, reply rate 50.5%, over 1,072 ranked companies · benchmark 30 Oct 2026

Score

70.8

Industry average 70.0

0.8 above average

Rating

4.67

Industry average 4.51

0.16 above average

Reply rate

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Industry average 50.5%

not measured

Competitive Performance Rank

Among ranked Legal & Compliance companies

#590of 1072 ranked in Legal & Compliance
Top 55% · Mid Packup 393 from last month
#1 (best)#1072 (worst)
#588Peer
#589Peer
#590This company
#591Peer
#592Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Response Speed
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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