Customereye

CHAIRUS

Home & Livingchairus.com

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 175 days (about 35 per month). Busiest month: 21% of reviews. Languages: en 100%.

Overall Score

83/100
Short observation window (175 days)
−21.0 vs. last month4.32 ★ average rating · 199 reviews
83/100 from 199 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Home & Living average: score 68.6, rating 4.49 stars, reply rate 44.3%, over 6,705 ranked companies · benchmark 23 Oct 2026

Score

82.9

Industry average 68.6

14.3 above average

Rating

4.32

Industry average 4.49

0.17 below average

Reply rate

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Industry average 44.3%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#983of 6705 ranked in Home & Living
Top 15% · Top Tierup 1301 from last month
#1 (best)#6705 (worst)
#981Peer
#982Peer
#983This company
#984Peer
#985Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

76% of reviews positive, 23% negative

76%
positive
  • Positive76%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Onboarding
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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