Customereye

Cellexia

Beauty & Wellnesscellexialabs.com

Review data last updated .

Based on public reviews and response behavior.

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193 reviews over 91 days (about 65 per month). Busiest month: 43% of reviews. Languages: en 67%, es 10%, fr 9%.

Overall Score

52/100
Short observation window (91 days)
−23.4 vs. last month4.42 ★ average rating · 193 reviews
52/100 from 193 reviews over 4 months, moderate confidence. trend not shown: window under six months.

Beauty & Wellness average: score 66.1, rating 4.34 stars, reply rate 39.5%, over 2,432 ranked companies · benchmark 23 Oct 2026

Score

51.9

Industry average 66.1

14.2 below average

Rating

4.42

Industry average 4.34

0.08 above average

Reply rate

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Industry average 39.5%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#2071of 2432 ranked in Beauty & Wellness
Top 85% · Bottom Tierdown 149 from last month
#1 (best)#2432 (worst)
#2069Peer
#2070Peer
#2071This company
#2072Peer
#2073Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering September 2026 — 38 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 63% of reviews in this period, with 37% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 4 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Pricing
Hidden
Loyalty
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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