Based on public reviews and response behavior.
464 reviews over 1,963 days (about 7.2 per month). Busiest month: 11% of reviews. Languages: en 100%, unknown 0%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 64.8, rating 4.38 stars, reply rate 37.2%, over 847 ranked companies · benchmark 3 Nov 2026
Score
59.9
Industry average 64.8
4.9 below average
Rating
4.41
Industry average 4.38
0.03 above average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
87% of reviews positive, 12% negative
Covering April 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 464 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 847 ranked companies in Pet Products & Supplies (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.805). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 17% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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