Customereye

CastProtectors

Healthcare & Medical • United Kingdomcastprotectors.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

61/100
4.70 ★ average rating · 547 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#187of 615
Top 30% · Upper Half
#1 (best)#615 (worst)
#185Peer
#186Peer
#187This company
#188Peer
#189Peer

Overall Customer Sentiment

Above Average

77% of reviews positive, 20% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative20%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 533 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
21.9%
Product Quality
21.5%
Response Speed
15.4%
Customer Support
11.2%
Loyalty
8.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM31/100
31/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
86.7%
4
5.1%
3
3.1%
2
1.5%
1
3.7%

Based on 547 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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