Caskers

Food & Beverage • United Statescaskers.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

41/100

+16.6 vs. last month3.71 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#514of 551

Top 93% · Bottom Tier

#1 (best)#551 (worst)

#512Peer

#513Peer

#514This company

#515Peer

#516Peer

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

57%

positive

Positive57%
Neutral1%
Negative41%

Sentiment Balance

Covering July 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.0%

Customer Support

14.2%

Response Speed

12.2%

Communication

11.9%

Product Quality

10.0%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating

5★

57.7%

4★

8.7%

3★

4.3%

2★

5.5%

1★

23.8%

Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 25.0% in the three months before that.

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