Customereye

Case Monkey

Tech & Electronics • United Kingdomcasemonkey.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

170 days of reviews, with a steady monthly review flow. Busiest month: 26% of reviews. Languages: en 100%.

Overall Score

55/100
Short observation window (170 days)
−3.5 vs. last month4.46 ★ average rating
55/100 from public reviews over 7 months, moderate confidence. trend not shown: window under six months.

Tech & Electronics average: score 60.8, rating 4.20 stars, reply rate 29.4%, over 870 ranked companies · benchmark 4 Nov 2026

Score

54.8

Industry average 60.8

6.0 below average

Rating

4.46

Industry average 4.20

0.26 above average

Reply rate

—

Industry average 29.4%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#579of 870 ranked in Tech & Electronics
Top 67% · Mid Packdown 11 from last month
#1 (best)#870 (worst)
#577Peer
#578Peer
#579This company
#580Peer
#581Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 87% of reviews in this period, with 13% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Product Quality
Hidden
Delivery Shipping
Hidden
Communication
Hidden
Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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