Based on public reviews and response behavior.
600 reviews over 1,483 days (about 12 per month). Busiest month: 36% of reviews.
Tech & Electronics average: score 59.6, rating 4.13 stars, reply rate 28.1%, over 1,057 ranked companies · benchmark 19 Oct 2026
Score
54.5
Industry average 59.6
5.1 below average
Rating
3.21
Industry average 4.13
0.92 below average
Reply rate
—
Industry average 28.1%
not measured
Among ranked Tech & Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 45% negative
Covering November 2024 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,057 ranked companies in Tech & Electronics (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.235). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 41% of reviews against an industry average of 28%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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