Customereye

CartridgesDirect

Tech & Electronics • Australiacartridgesdirect.com.au

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 175 days (about 35 per month). Busiest month: 19% of reviews. Languages: en 100%.

Overall Score

61/100
Short observation window (175 days)
−0.9 vs. last month4.72 ★ average rating · 200 reviews
61/100 from 200 reviews over 7 months, moderate confidence. trend not shown: window under six months.

Tech & Electronics average: score 60.9, rating 4.22 stars, reply rate 29.5%, over 858 ranked companies · benchmark 1 Nov 2026

Score

60.5

Industry average 60.9

0.4 below average

Rating

4.72

Industry average 4.22

0.50 above average

Reply rate

—

Industry average 29.5%

not measured

Competitive Performance Rank

Among ranked Tech & Electronics companies

#427of 858 ranked in Tech & Electronics
Top 50% · Upper Halfup 41 from last month
#1 (best)#858 (worst)
#425Peer
#426Peer
#427This company
#428Peer
#429Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

67% of reviews positive, 30% negative

67%
positive
  • Positive67%
  • Neutral4%
  • Negative30%

Sentiment Balance

Covering September 2026 — 29 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 21% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 7 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
Hidden
Response Speed
Hidden
Customer Support
Hidden
Problem Resolution
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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