Customereye

Carp Global Fishing LTD

Hobbies & Arts • United Kingdomcarp-shop.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
−8.1 vs. last month4.90 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#273of 467
Top 58% · Mid Pack
#1 (best)#467 (worst)
#271Peer
#272Peer
#273This company
#274Peer
#275Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 13% negative

85%
positive
  • Positive85%
  • Neutral2%
  • Negative13%

Sentiment Balance

Covering December 2022 — 19 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2022.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
21.2%
Delivery Shipping
19.2%
Product Quality
17.5%
Loyalty
16.1%
Response Speed
14.6%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 30.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating
5
95.2%
4
3.0%
3
0.2%
2
0.2%
1
1.5%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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