Based on public reviews and response behavior.
1,112 reviews over 2,996 days (about 11 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
62.7
Industry average 69.0
6.3 below average
Rating
3.77
Industry average 4.52
0.75 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 31% negative
Covering August 2026 — 86 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 19% negative and 4% neutral.
Share of theme mentions
Themes from the 1,112 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 16% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Pricing" is the strongest recurring theme in the reviews: 391 mentions with a sentiment score of 74.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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