Customereye

Careington International Corporation

Healthcare & Medical • Friscocareington.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

46/100
+26.9 vs. last month3.91 ★ average rating · 467 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#520of 615
Top 85% · Bottom Tier
#1 (best)#615 (worst)
#518Peer
#519Peer
#520This company
#521Peer
#522Peer

Overall Customer Sentiment

Below Average

68% of reviews positive, 30% negative

68%
positive
  • Positive68%
  • Neutral2%
  • Negative30%

Sentiment Balance

Covering September 2024 — 13 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 0% negative and 8% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 429 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Pricing
23.4%
Customer Support
18.6%
Product Quality
13.4%
Loyalty
11.4%
Onboarding
7.4%

Most feedback concerns Pricing.

The most common complaint theme is Delivery Shipping, making up 5.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 40.7% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5
57.4%
4
14.8%
3
6.4%
2
3.9%
1
17.6%

Based on 467 analyzed reviews. Sentiment is slipping: 73.7% of reviews in the last three months were positive, compared with 83.3% in the three months before that.

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