CareerBuilder

Jobs & Recruitment • United Statescareerbuilder.com

Review data last updated August 12, 2026.

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Based on public reviews and response behavior.

Overall Score

37/100

3.22 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#74of 78

Top 95% · Bottom Tier

#1 (best)#78 (worst)

#72Peer

#73Peer

#74This company

#75Peer

#76Peer

Overall Customer Sentiment

Below Average

48% of reviews positive, 50% negative

48%

positive

Positive48%
Neutral2%
Negative50%

Sentiment Balance

Covering June 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 939 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication

20.4%

Loyalty

16.6%

Customer Support

15.2%

Product Quality

13.8%

Onboarding

11.4%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 20.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 49.5% across this company's analyzed reviews.
•7 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating

5★

31.4%

4★

18.0%

3★

16.6%

2★

9.2%

1★

24.8%

Based on 1,000 analyzed reviews. Sentiment is improving: 83.3% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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