Customereye

Carbonfactory

Automotive & Mobility • United Kingdomcarbonfactory.co.uk

Review data last updated .

Based on public reviews and response behavior.

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150 reviews over 336 days (about 14 per month). Busiest month: 16% of reviews. Languages: en 99%, de 1%.

Overall Score

74/100
4.86 ★ average rating · 150 reviews
74/100 from 150 reviews over 11 months, moderate confidence.

Automotive & Mobility average: score 63.5, rating 4.23 stars, reply rate 39.7%, over 2,447 ranked companies · benchmark 30 Oct 2026

Score

74.3

Industry average 63.5

10.8 above average

Rating

4.86

Industry average 4.23

0.63 above average

Reply rate

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Industry average 39.7%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#669of 2447 ranked in Automotive & Mobility
Top 27% · Upper Halfup 108 from last month
#1 (best)#2447 (worst)
#667Peer
#668Peer
#669This company
#670Peer
#671Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral0%
  • Negative7%

Sentiment Balance

Covering October 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Customer Support
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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