Byte

Beauty & Wellness • United Statesbyte.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

3.32 ★ average rating · 1,055 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#277of 351

Top 79% · Bottom Tier

#1 (best)#351 (worst)

#275Peer

#276Peer

#277This company

#278Peer

#279Peer

Overall Customer Sentiment

Below Average

60% of reviews positive, 38% negative

60%

positive

Positive60%
Neutral2%
Negative38%

Sentiment Balance

Covering June 2026 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,035 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

17.6%

Onboarding

14.0%

Communication

11.5%

Loyalty

10.6%

Product Quality

10.2%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 17.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM48/100

48/100

signal score

•Built from a negative-review share of 38.1% across this company's analyzed reviews.
•25 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.3avg rating

5★

49.4%

4★

6.5%

3★

4.7%

2★

5.6%

1★

33.7%

Based on 1,055 analyzed reviews. Sentiment is improving: 28.6% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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