Based on public reviews and response behavior.
659 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 100%.
Mobile & Telecom average: score 54.8, rating 3.56 stars, reply rate 34.4%, over 441 ranked companies · benchmark 5 Nov 2026
Score
14.8
Industry average 54.8
40.0 below average
Rating
1.15
Industry average 3.56
2.41 below average
Reply rate
—
Industry average 34.4%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
17% of reviews positive, 83% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 441 ranked companies in Mobile & Telecom (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.484 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.344). Review the worst months in the trend data to identify specific operational or product issues.
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