Bruno Independent Living Aids

Healthcare & Medical • United Statesbruno.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

67/100

+4.5 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#87of 615

Top 14% · Top Tier

#1 (best)#615 (worst)

#85Peer

#86Peer

#87This company

#88Peer

#89Peer

Overall Customer Sentiment

Category Leader

79% of reviews positive, 20% negative

79%

positive

Positive79%
Neutral1%
Negative20%

Sentiment Balance

Covering September 2024 — 43 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 79% of reviews in this period, with 21% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

26.8%

Customer Support

17.5%

Loyalty

10.9%

Response Speed

10.6%

Onboarding

10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 23.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.7%

4★

6.7%

3★

1.8%

2★

0.5%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 95.5% of reviews in the last three months were positive, compared with 98.3% in the three months before that.

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