Customereye

Broadway Bus Llc

Automotive & Mobilitybroadwaybuslines.com

Review data last updated .

Based on public reviews and response behavior.

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75 reviews over 424 days (about 5.4 per month). Busiest month: 20% of reviews. Languages: en 100%.

Overall Score

78/100
−25.0 vs. last month4.63 ★ average rating · 75 reviews
78/100 from 75 reviews over 10 months, limited confidence.

Automotive & Mobility average: score 63.6, rating 4.28 stars, reply rate 38.2%, over 3,101 ranked companies · benchmark 20 Oct 2026

Score

77.7

Industry average 63.6

14.1 above average

Rating

4.63

Industry average 4.28

0.35 above average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Automotive & Mobility companies

#578of 3101 ranked in Automotive & Mobility
Top 19% · Top Tierdown 820 from last month
#1 (best)#3101 (worst)
#576Peer
#577Peer
#578This company
#579Peer
#580Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

92% of reviews positive, 8% negative

92%
positive
  • Positive92%
  • Neutral0%
  • Negative8%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Customer Support
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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