Based on public reviews and response behavior.
1,517 reviews over 2,392 days (about 19 per month). Busiest month: 23% of reviews. Languages: en 99%, unknown 1%, af 0%.
Home & Living average: score 67.8, rating 4.44 stars, reply rate 45.3%, over 5,486 ranked companies · benchmark 1 Nov 2026
Score
61.0
Industry average 67.8
6.8 below average
Rating
2.83
Industry average 4.44
1.61 below average
Reply rate
—
Industry average 45.3%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
41% of reviews positive, 57% negative
Covering August 2026 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from the 1,517 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,486 ranked companies in Home & Living (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.131 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.811). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
