Based on public reviews and response behavior.
57 reviews over 2,448 days (about 0.7 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 100%.
Home Services average: score 71.4, rating 4.67 stars, reply rate 44.7%, over 2,040 ranked companies · benchmark 23 Oct 2026
Score
79.7
Industry average 71.4
8.3 above average
Rating
4.86
Industry average 4.67
0.19 above average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
93% of reviews positive, 7% negative
Covering November 2020 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 57 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,040 ranked companies in Home Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 79.7 places the company in the top quarter of about 2,100 ranked Home Services companies (75th percentile: 79). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 98% of reviews against an industry average of 44%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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