Based on public reviews and response behavior.
76 reviews over 1,909 days (about 1.2 per month). Busiest month: 11% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 70.7, rating 4.57 stars, reply rate 41.7%, over 1,318 ranked companies · benchmark 22 Oct 2026
Score
44.5
Industry average 70.7
26.2 below average
Rating
3.03
Industry average 4.57
1.54 below average
Reply rate
—
Industry average 41.7%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 55% negative
Covering September 2025 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 76 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,318 ranked companies in Professional Certification & Skills (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.117 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.110). Review the worst months in the trend data to identify specific operational or product issues.
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