Based on public reviews and response behavior.
100 reviews over 245 days (about 12 per month). Busiest month: 21% of reviews. Languages: en 89%, es 6%, pt 4%.
Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 23 Oct 2026
Score
58.9
Industry average 71.7
12.8 below average
Rating
4.33
Industry average 4.64
0.31 below average
Reply rate
—
Industry average 42.0%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
63% of reviews positive, 34% negative
Covering October 2026 — 21 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 29% negative and 5% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,274 ranked companies in Professional Certification & Skills (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.523 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 58.9 sits in the bottom quarter of about 1,300 ranked Professional Certification & Skills companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
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