BottleStore

Professional Services • United Statesbottlestore.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−41.1 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#384of 517

Top 74% · Mid Pack

#1 (best)#517 (worst)

#382Peer

#383Peer

#384This company

#385Peer

#386Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 22% negative

75%

positive

Positive75%
Neutral3%
Negative22%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 50% negative and 25% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

26.2%

Product Quality

17.9%

Response Speed

17.2%

Loyalty

8.5%

Pricing

8.5%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW19/100

19/100

signal score

•Built from a negative-review share of 29.3% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

80.3%

4★

8.5%

3★

4.7%

2★

2.2%

1★

4.3%

Based on 600 analyzed reviews. Sentiment is improving: 93.8% of reviews in the last three months were positive, compared with 81.1% in the three months before that.

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