Based on public reviews and response behavior.
526 reviews over 2,573 days (about 6.2 per month). Busiest month: 14% of reviews. Languages: en 99%, unknown 0%, fr 0%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
45.5
Industry average 64.6
19.1 below average
Rating
3.96
Industry average 4.29
0.33 below average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
61% of reviews positive, 37% negative
Covering August 2026 — 42 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 45% of reviews in this period, with 55% negative and 0% neutral.
Share of theme mentions
Themes from the 526 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.449). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 45.5 sits in the bottom quarter of about 2,400 ranked General Retail & Marketplaces companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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