Based on public reviews and response behavior.
161 reviews over 3,390 days (about 1.4 per month). Busiest month: 7% of reviews. Languages: en 96%, es 2%, de 1%.
Gaming & Esports average: score 60.0, rating 4.24 stars, reply rate 26.8%, over 825 ranked companies · benchmark 2 Nov 2026
Score
61.7
Industry average 60.0
1.7 above average
Rating
3.93
Industry average 4.24
0.31 below average
Reply rate
—
Industry average 26.8%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
67% of reviews positive, 33% negative
Covering August 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 161 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 825 ranked companies in Gaming & Esports (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 4% of reviews against an industry average of 27%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 86 mentions with a sentiment score of 86.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
