Based on public reviews and response behavior.
1,016 reviews over 2,084 days (about 15 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, fr 0%.
Home & Living average: score 67.3, rating 4.41 stars, reply rate 44.7%, over 5,714 ranked companies · benchmark 1 Nov 2026
Score
69.2
Industry average 67.3
1.9 above average
Rating
4.41
Industry average 4.41
in line with average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering July 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 1,016 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 5,714 ranked companies in Home & Living (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.148 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 73% of reviews against an industry average of 45%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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